Technical Support Specialist [Engineering

Full Time Permanent

UK Jobs Board

OL62 –  Technical Support Specialist [Engineering]
Salary:  £30,000 – £35,000 + Company Car

Perceptive are looking for a technical support specialist based out of the West Midlands manufacturing plant the role is customer facing and is to work alongside the Technical Service Manager to provide a Technical Service and support capability for our sales teams, subsidiaries and clients both nationally and internationally. Reporting to the Technical Service Manager. Due to the nature of the work UK travel will be necessary, with possible overnight stays as well as occasional overseas travel.

Duties and Responsibilities :

Offering technical assistance to clients, sales teams and overseas subsidiaries (in person, via Microsoft Teams, email and on the Telephone).
General Servicing of chemical dosing equipment installed at UK wide customers including making general operational alterations to this equipment.
Carrying out in the field titrations, coolant concentrations and dip slide analysis.
Occasional laboratory work.
The writing of Technical Reports, Product Data Sheets etc.
Prepare and present regular training programmes to clients, sales teams, and overseas subsidiaries.
Skills and Qualifications :

Previous experience working in Technical Service or working in Technical Sales role, ideally with a background in Chemistry / Metal Pre-treatment / Water Treatments. Laboratory and QC experience with a chemistry background would be a bonus.
Great communication and relationship-building skills.
Be professional and trustworthy, and have ability to work on own.
Excellent computer skills.
A full, clean UK Driving Licence.
Salary: £30,000 – £35,000 + Company Car

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Tagged as: West Midlands