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Receptionist / Customer Service Advisor
This is an exciting and rare opportunity for an experienced Bodyshop Administrator / Customer Service Advisor to join a leading Accident Repair centre.
In return you will receive a great salary, ongoing training and scope for progression.
Key Responsibilities as a Receptionist/Customer Service Advisor:
You will be responsible for the administration of all Bodywork matters including receptionist duties, bookings, courtesy car diary control, recovery drivers diary and customer call backs.
These tasks require excellent organisational skills with an attention to detail and a quality focus that is second to none.
You are expected to maintain up to date knowledge on Bodyshop procedures and developments, and be able to clearly communicate these to the customer.
As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
Your duties will be supporting the whole bodyshop department, booking in cars, liaising with insurance and car hire companies, general administration and customer service duties whilst always ensuring complete customer satisfaction.As a Receptionist/Customer Service Advisor you will:
The ideal candidate will have experience within the Accident Repair industry but if not then Motor Trade experience would be preferred.Receptionist / Customer Service Advisor
£20,000 – £22,000
Dudley / West Midlands
If you want to hear more about this Receptionist / CSA role please send us your CV by clicking 'Apply Now' or contact Holt Recruitment on (phone number removed) or (phone number removed) to discuss further.
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