Product Technician

Full Time Permanent

UK Jobs Board


To effectively manage Salad product quality and availability within MWW packing operation. To maintain and manage routine daily relationships with UK Operational, Planning & Technical teams. To coordinate all product supply and quality information between UK and European offices.

The successful candidate will be required to travel overseas (Holland & Spain) for training. (Once restrictions are lifted)

Main duties and responsibilities but not limited to:

INTAKE: Overview the Intake inspection process, setting standards, providing support where necessary and ensuring accuracy of reports for both supplier’ reporting & operational planning. Ensure clear communication of quality metrics to BUM and QPI teams in Holland & Spain adding commentary and supporting evidence as necessary

REINSPECTION: Follow the agreed re-inspection schedule ensuring all P/O’s are re-inspected on-time and in full. Send immediate updates to suppliers and internally when changes are made to product status or losses anticipated. Manage stocks to ensure correct rotation & allocation for specific products and customers, providing clear instructions for Production teams

STOCK ALLOCATION: Drive product rotation & appropriate stock usage, liaise with the Operations & Planning teams to ensure all specific packing and remedial work planned for the following day is set up correctly

PACKHOUSE: Set and monitor Packhouse standards, Contact Suppliers following in the event of unexpected packhouse or outload quality issues. Provide guidance to the packhouse in the event of quality issues acting in the best interests of all parties, Follow up on all adverse customer quality issues in conjunction with the Technical & QA teams. Investigate discrepancies between QA/re-inspection/packhouse defect levels, Review and report product packing from loose to ensure accurate stock usage. Provide documentary evidence in the event of a dispute

REMEDIAL/WASTE: Daily review and prioritisation of remedial stock with a view on cost/benefit

GENERAL: Communicate as necessary with Technical teams in source countries; understanding potential source issues and agree plan to correct on arrival as required. Attend Daily 8.30am meeting, highlighting key issues and confirming remedial plans as required, attend any internal MWW meeting to discuss on going supply/ commercial / technical issues. Attend weekly QPI meeting with Dutch & Spanish teams to discuss on going issues, providing full product updates as required

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Tagged as: West Midlands