Product Documentation Technician

Full Time Permanent

UK Jobs Board

Product Documentation Technician

£27k – £30k

Our market leading Insurance client is in a major period of growth and is looking for another talented Product Documentation specialist to join their highly regarded team.

With offices in Colchester, Cardiff, Brierley Hill and London they work with insurers, intermediaries, financial institutions and affinity groups, focusing upon delivering bespoke solutions providing 'best in market' products and services.

They are looking to recruit a Product Documentation Technician to help ensure their clients and end customers receive accurate, compliant, and easy to understand product documentation.

The role includes the drafting, maintenance and cataloguing of customer facing documentation including policy wordings and change notices. The candidate will also support the drafting and maintenance of client and supplier and agreements.

As a Product Documentation Technician your responsibilities will include:

Production of policy documentation including Product Documentation Technician

and associated product literature.
Ongoing review, maintenance and sign-off of policy wording and templates.
The creation, review, maintenance and sign-off of bespoke product documentation.
Utilising templates, the production and maintenance of client and supplier agreements.
Liaising with clients, suppliers and underwriters to ensure the correct documentation has been accurately produced and implemented.
Support Senior Managers to ensure all product governance requirements are met.
Help maintain a secure and consistent library of documentation.
Review of competitor documentation to consider improvements.
Regular reviews of existing documentation to ensure legislative and regulatory compliance is maintained.

To be a successful Product Documentation Technician you will demonstrate:

Excellent document drafting and production skills including use of Microsoft Word and PDF editors
Strong verbal and written communication
First class organisational and time management skills
Meticulous attention to detail

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Tagged as: West Midlands