Internal Sales Team Manager

Full Time Permanent

UK Jobs Board

Start: Immediate
Hours: Mon to Fri 9am to 5pm
Location: Coleshill, Warwickshire 
Salary: £25,000 to £30,000 

We now have an opening for an experienced Internal Sales Team Manager to join our clients team.

Main Responsibilities of the role:

Lead, develop and expand the internal sales team.
Develop new business for the Company via the telephone.
Work closely with marketing to develop campaigns to drive leads to the internal sales team.
Engage with new customers to understand needs and requirements and map these into the product/service on offer.
Qualify new sales prospects.
Oversee the Generation of sales leads for other parts of the business such as field sales.
Manage team KPI’s, call volumes and quality.
Team management – setting of goals, monitoring performance, coaching and mentoring, personal development and training, disciplinary action, recruitment etc.
Management reporting – production of daily/weekly/monthly call statistics for management reporting purposes. Requirements:

Substantial experience of working in a targeted telesales/telemarketing environment is essential some of which needs to be gained at team lead level
Capable of working to a scripted dialogue
Comfortable working to KPI’s and sales targets
Strong in objection handing and getting through to the decision maker
Excellent customer service skills – both written and verbal
Good attention to detail – making sure all calls are logged on Company CRM and followed through
Competent user of Microsoft Office – especially Excel for reporting
Strong people manager capable of developing and supporting the team This role requires screening in the below areas:

2 years of satisfactory Employment/Education References
Pre-Employment Credit Check
Basic Disclosure If you are interested in this position, feel you have the relevant experience and skills and would like to apply, please call our team now on (phone number removed) or apply online.

Our client is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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Tagged as: West Midlands