Customer Services

Customer Service Representative

Full Time Permanent

UK Jobs Board

We are currently recruiting on behalf of a local client based in Aldridge, Walsall for a Customer Service Representative on a permanent basis to speak with their customers in the UK and Ireland. 

Your responsibility as a Customer Service Executive will be to answer customer queries, resolve complaints and always be on your best form to deliver a high service. 

As an individual you should be forward-thinking, logically minded and customer focused. If this description is you then please click apply now! 

Job duties and responsibilities: 
– Engage with customers in a friendly and approachable way 
– Offer support and solutions to customers adhering to company policy 
– Answer incoming customer queries 
– Stay up to date on new products, services and policies 
– Responding the email queries promptly 
– Inputting data in to the system with 100% accuracy adhered to at all times 
– Ensure accurate, timely and organised administration preventing errors

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Tagged as: West Midlands