Customer Services

Call Centre Team Manager

Full Time Permanent

UK Jobs Board

Role: Call Centre Team Leader

Location: Home Based

Salary: £25, 000

Hours: working between 1PM TO 11PM – 40 hours per week

Operational hours are Mon to Sunday so you will work 5 days out of 7 each week.

I am delighted to be partnering with a client who are keen to bring on a Call Centre Team Leader to work night shifts based at home.

They are looking for experienced, passionate Call Centre Team Leaders to join their team who can get positive results for their teams.

Do you enjoy the challenge of leading & coaching teams as a Call Centre Team Leader?

Are you used to working in a fast paced target driven environment, where you will be rewarded for your work?

Do you have great communication skills?

Are you willing to work night shifts with a great opportunity to earn shift allowance on top of a competitive salary?

Key Responsibilities of a Call Centre Team Leader:

Supervising a team of advisors working within customer services
Ensuring the team are delivering against set KPIs
Coaching & developing your direct reports
Handling escalated queriesPlease follow the link to apply for this Call Centre Team Leader role.

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Tagged as: West Midlands